How do you develop your courses?
All of our curriculum is developed with input from SME’s, industry partners, WIA members, and academia/higher education. Our lengthy development process ensures that successful completion of our courses results in WIA certification and creates a consistent knowledge base recognized by the wireless industry and employers.
- We identify market needs through TEC's Workforce Development Committee, market surveys and employer requests.
- We work with members, academia and industry experts to identify relevant course content developers.
- We assemble leading SMEs and determine course development timeline to meet the market demands.
- Once the course is developed, the WIA Advisory Committee and team of SMEs review the course and provide feedback.
- Phase 2 of the review, we “pilot” the course with a small group and collects feedback that is incorporated into the final version.
- We then promote through direct sales channels, making new curriculum available to industry.
Allowing companies to invest in the industry with job training creates a valuable pipeline of workers who exhibit the critical knowledge needed to support their customers’ needs. Our team of experts have years of hands-on, real-world industry experience which translates into practical and effective training programs for employers and an opportunity to sharpen industry and functional expertise for all job types and through accessible and customizable learning environments.
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Do you offer courses for individuals?
Yes, our eLearning courses are designed to meet individual training needs through agile learning environments. Click here to learn how to purchase courses for yourself.
How do I see all courses in which I'm enrolled?
To see all courses in which you are enrolled: Click Dashboard in the breadcrumbs or select My Learning from the My Learning tab in the site navigation.. The My Transcript section of the page lists all courses in which you are enrolled and the status ...
What is the difference between instructor-led virtual and instructor-led classroom courses?
The course content for both options are identical. Instructor-led Virtual courses are conducted remotely via GoToMeeting, Teams or Zoom, while Instructor-led Classroom courses are delivered in-person at a location agreed upon by both WIA and your ...
How do I see a history of all courses I've taken?
To see your progress in all courses you've taken: Click Dashboard in the breadcrumbs or select My Dashboard from the My Learning tab in the site navigation.. The My Transcript section of the page lists all courses in which you are enrolled and the ...
How do I purchase multiple seats in a course or courses for my employees?
To purchase seats in courses to then assign to employees/others: Go to the Telecommunications Workforce Center site (https://workforce.wia.org/login/index.php). Log in to the site, if you have an account. If you do not, follow the instructions ...
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How do I create an account in the Telecommunications Workforce Center?
You must first create an account on the Telecommunications Workforce Center before you can purchase or take courses. To create an account, you have two options: Option 1: Click here (https://workforce.wia.org/login/index.php) to access the login ...
How do I log in to the Telecommunications Workforce Center?
To log into the Telecommunications Workforce Center, you must have first created an account. If you have not already done so, click here to learn how or here to do so. Once you have created your account, you can log in either by: Navigating in your ...
How do I retrieve my username or password if I have forgotten them?
Go to the Telecommunications Workforce Center login page (https://workforce.wia.org/login/index.php). Click the Forgotten your username or password? link below the Log In button. The following page displays. Follow the instructions on the page to ...
How do I change my password?
The following instructions apply if you know your current password and wish to change it. If you have forgotten your password, follow the instructions here. Log in to the Telecommunications Workforce Center ...
How do I update my user profile?
If you have already created an account in the platform, you can update your user profile information at any time (e.g. change your address, change your company). To update your profile in the system : Log in to the platform ...