How do I see my assessment results?

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• How do I see all courses in which I'm enrolled?

  To see all courses in which you are enrolled: Click Dashboard in the breadcrumbs or select My Learning from the My Learning tab in the site navigation.. The My Transcript section of the page lists all courses in which you are enrolled and the status ...

• How do I see a history of all courses I've taken?

  To see your progress in all courses you've taken: Click Dashboard in the breadcrumbs or select My Dashboard from the My Learning tab in the site navigation.. The My Transcript section of the page lists all courses in which you are enrolled and the ...

• I purchased seats in a course(s) for my employees. Can I see their progress?

  For managers who purchase 20 seats or more for their teams, the Telecommunications Workforce Center will enroll that manager in all courses purchased and provide them with a special dashboard to view their team's progress. That dashboard can be ...

• I purchased seats for employees. How do I see how many seats have been used and by whom?

  After purchasing seats in a course, you will receive enrollment keys for that course that enable learners to enroll in the course at no cost to them up to the total number of seats you purchased. To see how many of these keys have been used: Select ...

• I passed the assessment(s), but I still cannot access the link to download my certificate...

  First, you must pass all course assessments with a score of 80% or higher. You must then complete the Training Evaluation survey in order to receive your certificate. Once this is complete, the link to view and download your certificate will be ...

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• How do I create an account in the Telecommunications Workforce Center?

  You must first create an account on the Telecommunications Workforce Center before you can purchase or take courses.  To create an account, you have two options: Option 1: Click here (https://workforce.wia.org/login/index.php) to access the login ...

• How do I log in to the Telecommunications Workforce Center?

  To log into the Telecommunications Workforce Center, you must have first created an account. If you have not already done so, click here to learn how or here to do so.  Once you have created your account, you can log in either by: Navigating in your ...

• How do I retrieve my username or password if I have forgotten them?

  Go to the Telecommunications Workforce Center login page (https://workforce.wia.org/login/index.php).  Click the Forgotten your username or password? link below the Log In button. The following page displays. Follow the instructions on the page to ...

• How do I change my password?

  The following instructions apply if you know your current password and wish to change it. If you have forgotten your password, follow the instructions here. Log in to the Telecommunications Workforce Center ...

• How do I update my user profile?

  If you have already created an account in the platform, you can update your user profile information at any time (e.g. change your address, change your company). To update your profile in the system : Log in to the platform ...