I just purchased a course. How do I access it?
Once you have purchased a course for yourself, you will be automatically enrolled in that course. To see all courses in which you are enrolled and launch them:
- Click Dashboard in the breadcrumbs or select My Learning from the My Learning tab in the site navigation..
The My Transcript section of the page lists all courses in which you are enrolled and the status of each. - Click on a course name to launch that course.
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I purchased seats for employees/others. How do they enroll in the course(s) I purchased?
After purchasing seats in a course, you will receive enrollment keys for that course that enable learners to enroll in the course at no cost to them up to the total number of seats you purchased. To enable this process, you must first find your ...My company purchased a seat in a course for me. How do I get started?
To enroll in a course purchased for you by someone else at your organization, you will first need to create an account on the Telecommunications Workforce Center platform, if you do not already have one, and you will need to get an enrollment key to ...How long will my employees or I have access to a course purchased?
Courses are available for 365 days from the purchase date. Learners and those who enrolled them (e.g. HR manager) will receive a notification from the platform 30 days prior to course expiration reminding the learner to complete the course in that ...I've purchased an instructor-led course. Now what?
Once you have purchased an instructor-led course, TEC staff will work with you to arrange the date/time for the course delivery, as well as location, if the course is Instructor-Led Classroom. TEC will receive a notification regarding your purchase ...I purchased seats in a course(s) for my employees. Can I see their progress?
For managers who purchase 20 seats or more for their teams, the Telecommunications Workforce Center will enroll that manager in all courses purchased and provide them with a special dashboard to view their team's progress. That dashboard can be ...
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How do I create an account in the Telecommunications Workforce Center?
You must first create an account on the Telecommunications Workforce Center before you can purchase or take courses. To create an account, you have two options: Option 1: Click here (https://workforce.wia.org/login/index.php) to access the login ...How do I log in to the Telecommunications Workforce Center?
To log into the Telecommunications Workforce Center, you must have first created an account. If you have not already done so, click here to learn how or here to do so. Once you have created your account, you can log in either by: Navigating in your ...How do I retrieve my username or password if I have forgotten them?
Go to the Telecommunications Workforce Center login page (https://workforce.wia.org/login/index.php). Click the Forgotten your username or password? link below the Log In button. The following page displays. Follow the instructions on the page to ...How do I change my password?
The following instructions apply if you know your current password and wish to change it. If you have forgotten your password, follow the instructions here. Log in to the Telecommunications Workforce Center ...How do I update my user profile?
If you have already created an account in the platform, you can update your user profile information at any time (e.g. change your address, change your company). To update your profile in the system : Log in to the platform ...