I've purchased an instructor-led course. Now what?
Once you have purchased an instructor-led course, TEC staff will work with you to arrange the date/time for the course delivery, as well as location, if the course is Instructor-Led Classroom. TEC will receive a notification regarding your purchase and contact the lead who purchased the course. If a different person should be contacted to arrange the course details, please indicate as such during checkout by clicking Add Notes.
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What is the difference between instructor-led virtual and instructor-led classroom courses?
The course content for both options are identical. Instructor-led Virtual courses are conducted remotely via GoToMeeting, Teams or Zoom, while Instructor-led Classroom courses are delivered in-person at a location agreed upon by both WIA and your ...For instructor-led courses, is there a minimum and maximum classroom size?
Instructor-led courses require a minimum purchase of 20 learners. You will be charged for 20 learners even if fewer learners attend. We recommend a maximum of 40 learners in instructor-led trainings but can accomodate larger sizes in a conference or ...I just purchased a course. How do I access it?
Once you have purchased a course for yourself, you will be automatically enrolled in that course. To see all courses in which you are enrolled and launch them: Click Dashboard in the breadcrumbs or select My Learning from the My Learning tab in the ...I purchased seats for employees/others. How do they enroll in the course(s) I purchased?
After purchasing seats in a course, you will receive enrollment keys for that course that enable learners to enroll in the course at no cost to them up to the total number of seats you purchased. To enable this process, you must first find your ...I purchased seats in a course(s) for my employees. Can I see their progress?
For managers who purchase 20 seats or more for their teams, the Telecommunications Workforce Center will enroll that manager in all courses purchased and provide them with a special dashboard to view their team's progress. That dashboard can be ...
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How do I create an account in the Telecommunications Workforce Center?
You must first create an account on the Telecommunications Workforce Center before you can purchase or take courses. To create an account, you have two options: Option 1: Click here (https://workforce.wia.org/login/index.php) to access the login ...How do I log in to the Telecommunications Workforce Center?
To log into the Telecommunications Workforce Center, you must have first created an account. If you have not already done so, click here to learn how or here to do so. Once you have created your account, you can log in either by: Navigating in your ...How do I retrieve my username or password if I have forgotten them?
Go to the Telecommunications Workforce Center login page (https://workforce.wia.org/login/index.php). Click the Forgotten your username or password? link below the Log In button. The following page displays. Follow the instructions on the page to ...How do I change my password?
The following instructions apply if you know your current password and wish to change it. If you have forgotten your password, follow the instructions here. Log in to the Telecommunications Workforce Center ...How do I update my user profile?
If you have already created an account in the platform, you can update your user profile information at any time (e.g. change your address, change your company). To update your profile in the system : Log in to the platform ...