System Requirements

System Requirements

The following are recommendations and requirements for all browsers and devices. 
  • A broadband internet connection is highly recommended for optimal use of the system.
  • JavaScript and cookies must be enabled for all browsers.
  • The recommended minimum screen resolution desktop computers is 1280 x 1024.
  • The recommended minimum screen width resolution on iOS devices is 320px.
  • The recommended minimum screen width resolution on Android devices is 480px.
  • Speakers/Headphones (recommended, but not required).
  • Pop-up windows should be enabled in the browser (click here for instructions).

    • Related Articles

    • Tablet/Smart Phone Browser Requirements

      iOS (iPhone/iPad): Native mobile Safari browser Google Chrome Android: Native Android browser Google Chrome Windows Mobile: Microsoft Edge Google Chrome

    • If I buy a new course for an employee at a later date, will the system retain their previous training data?

      Yes. When a user’s access to a course ends, the user is not deleted from the Telecommunications Workforce Center. The user is simply blocked from accessing content for which the user does not have a current license. Should you purchase a subsequent ...

    • Breadcrumbs

      Breadcrumbs are an easy way to navigate throughout the site. Every page in the system has "breadcrumbs" at the top. For example, when on the main page of a course, the breadcrumbs at the top look like the following: Most of the items in the ...

    • How do I download/view/print my Certificates of Completion?

      Learners will receive a course completion certificate if they have completed a course by meeting the passing score requirements (80% or higher on each course assessment) and submitted the course evaluation. Upon meeting these requirements, the course ...

    • I purchased seats in a course(s) for my employees. Can I see their progress?

      For managers who purchase 20 seats or more for their teams, the Telecommunications Workforce Center will enroll that manager in all courses purchased and provide them with a special dashboard to view their team's progress. That dashboard can be ...

    • Popular Articles

    • How do I create an account in the Telecommunications Workforce Center?

      You must first create an account on the Telecommunications Workforce Center before you can purchase or take courses.  To create an account, you have two options: Option 1: Click here (https://workforce.wia.org/login/index.php) to access the login ...

    • How do I log in to the Telecommunications Workforce Center?

      To log into the Telecommunications Workforce Center, you must have first created an account. If you have not already done so, click here to learn how or here to do so.  Once you have created your account, you can log in either by: Navigating in your ...

    • How do I retrieve my username or password if I have forgotten them?

      Go to the Telecommunications Workforce Center login page (https://workforce.wia.org/login/index.php).  Click the Forgotten your username or password? link below the Log In button. The following page displays. Follow the instructions on the page to ...

    • How do I change my password?

      The following instructions apply if you know your current password and wish to change it. If you have forgotten your password, follow the instructions here. Log in to the Telecommunications Workforce Center ...

    • How do I update my user profile?

      If you have already created an account in the platform, you can update your user profile information at any time (e.g. change your address, change your company). To update your profile in the system : Log in to the platform ...